Privacy Policy

Nerd Notes Privacy Policy

Effective Date: August 7, 2025

This Privacy Policy explains how Nerd Notes (“we”, “us”, or “our”) collects, uses, stores, and discloses your information when you use our website at https://nerd-notes.com and its related services, including Professor Phy AI and tutoring tools.

By using our site or services, you consent to the collection and use of your data in accordance with this policy.

I. Information We Collect

1.1. Personal Data

We may collect personal information you voluntarily provide, such as:

• Your email address
• First and last name
• Grade level, subject preferences, or course details (via nerd-notes.com/lab)
• Account data when you sign in via Google, Facebook, or X.com
• Content submitted via forms, messages, or support requests

Account creation is optional for free content, but may be required for saving progress, using AI tools, or accessing paid services.

1.2. Automatically Collected Data

We automatically collect technical and usage data to ensure our site operates efficiently:

• IP address
• Browser type and version
• Pages visited and time spent
• Device and operating system
• Error logs and diagnostics

We use this data for performance monitoring, security, analytics, and fraud prevention.

1.3. Cookies

We use cookies and similar tracking technologies for session management and basic site functionality. These include:

• Session cookies (to keep you logged in)
• Preference cookies (to remember settings)
• Security cookies (to protect your account)

Third-party tools (e.g. Google Analytics, Google Ads) may also place cookies on your device to serve personalized content or advertising.

You may disable cookies through your browser settings, but doing so may affect site functionality.

II. How We Use Your Data

We use your information to:

• Deliver and maintain our services (including Phy AI and tutoring tools)
• Provide customer support and respond to inquiries
• Improve content quality, performance, and functionality
• Monitor usage, troubleshoot issues, and maintain security
• Send important updates or service-related messages
• Comply with legal obligations or resolve disputes

We do not sell or rent your personal data to third parties.

III. Professor Phy AI and User-Submitted Content

3.1. What We Collect

When you use Phy AI or grading tools, we may collect:

• Uploaded images (e.g., homework problems or handwritten work)
• Text prompts, questions, and typed responses
• Session history and AI-generated content

3.2. Use and Retention

This content is used solely to deliver AI-powered assistance. We do not currently use it to train or improve our AI models, though we may do so in the future.

Session history and uploaded content are stored securely. We do not share this data without your consent unless required by law.

3.3. Consent

By using Phy AI, you consent to the collection, processing, and storage of the content you submit. You may request deletion of this data at any time (see Section VI).

IV. Data Sharing and Third-Party Tools

We use trusted third-party services to operate Nerd Notes. These services may process or store your data on our behalf:

• Stripe – for secure payment processing
• Google Analytics – for site traffic and usage analytics
• Google Ads – for targeted advertising
• OpenAI – to generate responses for AI-powered tools
• HubSpot (occasionally) – for marketing and communication
• WordPress – as the core platform

These providers are obligated to keep your data confidential and may only use it to perform their assigned tasks.

V. Data Retention

We retain user-submitted data indefinitely unless deletion is requested. This includes:

• User profile info
• AI session logs
• Uploaded files or images
• Tutoring logs and transcripts
• Purchase and subscription history

We may retain some account-related data after a deletion request to comply with legal obligations, resolve disputes, or respond to chargebacks or fraud claims.

VI. Your Data Rights

You have the right to:

• Request deletion of your personal data
• Correct or update your account information
• Opt out of non-essential emails (where applicable)

To request deletion, contact us at: nerdnotes.business@gmail.com
Please note: deleted accounts may still have certain records retained for fraud, compliance, or billing reasons.

We do not currently support exporting or downloading user data.

VII. Children’s Privacy

Nerd Notes is intended for use by students aged 13 and above. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has submitted personal data, please contact us so we can delete it.

VIII. Data Security

We take data security seriously and apply multiple layers of protection, including encryption, firewalls, and access controls. In the event of a data breach:

• Affected users will be notified within a reasonable time
• We will take all reasonable steps to mitigate damage
• We will work with appropriate authorities to investigate and respond

IX. Links to Other Sites

Our platform may contain links to third-party websites (e.g., YouTube, external resources). We are not responsible for the content, policies, or practices of these external sites.

We recommend reviewing their privacy policies before submitting any information.

X. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal, technical, or service-related changes. All updates will be posted on this page with a new effective date.

For material changes, we may provide notice through the site or by email (if available).

You are encouraged to check this page periodically.

Contact Us

If you have questions about this Privacy Policy or your data, contact:

📧 nerdnotes.business@gmail.com
🌐 https://nerd-notes.com